We want our clients be completely satisfied with every item that is purchased online from www.tinybabies.com.sg
If for some reason you are unhappy with our products, don’t worry!
Please contact us at firstname.lastname@example.org within 3 business days after receiving a parcel and write the reason for the requested exchange/refund and we will be happy to assist you!
Once Tiny Babies has received your written request of item exchange or refund and item photo, we will contact you within 2-3 working days with further instructions. We are not able to accept blind returns. Please allow 5-7 days after receipt and inspection of the returned items for proper credit, as it will take time before the refund appears on your card. Tiny Babies reserves the right to refuse any returns upon final review if all above guidelines have not been met.
Products not eligible for a return or exchange include:
Personalised items that are specially made or ordered, with specific name
Personalised hand-made items