Your order will be processed within 24-48 hours after receipt of payment. For personalised or custom made items, please allow a longer delivery time (3-5 business days). Dispatch times are clearly displayed on each product page.

Local Delivery (Singapore)

The shipment will be made within 2-5 working days after the order has been processed.

We offer FREE SHIPPING within Singapore by normal mail (not registered).

We highly recommend you to choose the registered mail shipping option at an additional charge of S$3.00. It is a safe option as tracking number will be provided.

Charges

Normal mail (not traceable)                 FREE

Registered mail (traceable)                 SGD 3.00

For customers who choose an unregistered mail, we are unable to track your item(s) and are therefore unable to give reasons as to why your purchase(s) is delayed in getting to you. We will also NOT be held responsible for non-delivery of items as customers choosing unregistered mail do so at their own risk.

All items are posted with a return address and therefore should there be a problem with delivery, your purchase will come back to us. Costs for re-delivery will be borne by Tiny Babies if the problem arose on our end. Costs for re-delivery will be borne by you, the customer, if the wrong delivery address was provided.

We use only dynamic and responsive courier service providers in Singapore which provide excellent customer service and professional commitment to our customers. Please provide the recipient contact number and name during checkout in the special notes.

Please note that no Deliveries on Sunday or Public Holidays. No delivery to the following locations: Changi Air Freight Centre, Changi Airport, Jurong Island, Jurong Point, PSA Terminal Wharves-Tanjong Pagar/Pasir Panjang/Sembawang and Sentosa.Rates are non-applicable for Two-way standard delivery.

The cost is S$12.00/delivery (one way)

We can deliver a parcel to the hospital, isn’t it great? Please provide full details, including name of the hospital, ward and room number and ensure the recipient will be there on the scheduled delivery time.

Please note that no Deliveries on Sunday or Public Holidays. No delivery to the following locations: Changi Air Freight Centre, Changi Airport, Jurong Island, Jurong Point, PSA Terminal Wharves-Tanjong Pagar/Pasir Panjang/Sembawang and Sentosa.Rates are non-applicable for Two-way standard delivery.

The cost is S$12.00/delivery (one way)

We run Online Retail Business. However, you can collect your order (prior booking is required) from us at 317C Anchorvale Road, #04-198, Singapore 543317

International Delivery

We are happy to deliver our products overseas via SingPost.

If you do not see your country during checkout process, please send us an email to confirm delivery charges and the estimated delivery time at help@tinybabies.com.sg before placing the order.

We will send your item(s) by Speedpost Air parcel with the tracking number. All cost must be confirmed before placing an order with us.

Generally, all orders will be shipped within 2-3 working days upon receipt of payment and usually will arrive within 4-20 working days (depends on the location) after the shipment has been made.

Payment for any customs, tax or duty charges must be borne by you. We have no control over these charges and cannot predict what they might be as customs policies vary widely from country to country. Non-payment of these may cause a delay to your delivery.

Please take note that we do not ship overseas the following items:

  • Diaper cakes

  • Baby hampers with the liquid items (e.g. lotions, creams, chocolates,etc). We will offer to replace any product(s) and confirm with you before the shipment.

Payment Options

All payments are to be made in Singapore dollars (SGD)

There are few ways of payment.

Ensures transaction security and integrity through the Secure Socket Layer (SSL) technology.

You can pay with all major cards (VISA, MasterCard and AMEX) even if you don’t have a PayPal account).

We accept internet bank transfer (POSB).

After placing an order, you will receive an email with our bank details. Please make your payment directly into our bank account and use your Order ID as the payment reference. Please note that your order won’t be shipped until the funds have cleared in our account. We will send an acknowledgment email to you when product is shipped.

Please make a payment within 24 hours of your order placing.

Once you have made the bank transfer, please provide the payment transfer reference number (or screenshot of your transfer for verification purposes) as well as Order Invoice ID and email it to help@tinybabies.com.sg

We will process your order upon receipt of your payment confirmation, otherwise it will be cancelled.

We accept PayLah/PayNow.Please make a payment within 24 hours of your order placing.

Please note that your order won’t be shipped until the funds have cleared in our account. We will send an acknowledgment email to you when product is shipped.

Once you have made the bank transfer, please provide the payment transfer reference number (or screenshot of your transfer for verification purposes) as well as Order Invoice ID and email it to help@tinybabies.com.sg