Welcome to Tiny Babies Terms and Conditions.

GENERAL

This website belongs to Tiny Babies (UEN 53316186W).

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. These Terms & Conditions apply to all customers of the Website.

Tiny Babies reserves the right to amend, update and add/delete portions pertaining to information stated on the website from time to time, without prior notice. You should check this page regularly to take notice of any changes we may have made.

Our website may contain links to other websites of interest, which are not operated by Tiny Babies. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should read the privacy policy to the website in question.

TERMS OF SALE

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Tiny Babies warrants that all goods supplied to customers are as described on this website. If goods received are not as described, the purchase price and original delivery cost will be refunded provided the goods are returned to Tiny Babies in their original condition, within 7 days of receipt.

Dispatch times may vary according to availability. We will not be held responsible for any delivery delays resulting from postal delays or force majeure. Please see our delivery section for more information on delivery times and costs. When you place an order, you will receive a confirmation email. This email will only be an acknowledgement and will not constitute acceptance of your order. A purchase contract of goods will only be formed once your payment has been approved by us and we have debited your bank account, credit or debit card or PayPal account.

We will deliver the products ordered by you to your stated delivery address. If any of these delivery address details are incorrect, we are not liable for any items, which have not been received. You may specify a delivery address, which is different from your billing address, at time of checkout.

For international orders, we are able to post to overseas addresses but this would be subject to additional postage and custom charges. Please contact us for more details on the overseas postal charges.

Whilst we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you, we will treat the order as cancelled and refund you in full. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost” before placing the order. The service may contain typographical errors or other errors or inaccuracies and may not be complete or current.

We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out of date information regarding pricing, shipping, payment terms or return policies. Should we refuse to fill any order you have placed, all monies paid would be refunded to you in full.

PRICING POLICY

All our website prices in Singapore Dollars (SGD). We reserve the right to change prices without notice. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost” before placing the order.

PAYMENT AND DELIVERY

All payments are to be made in Singapore dollars (SGD). The information with regards to payment and delivery options can be found in our Delivery & Payment section of the website.

PRODUCT LOSS AND CANCELLATIONS

In the event that your order is incorrect or arrive damaged or faulty, please contact our Customer Service Team on (65) 9062 7441 or help@tinybabies.com.sg

We will happily replace, exchange, or issue a credit or refund depending on the extent of the damage and how you wish to resolve the issue. We will require photos so that we can better understand the extent of the damage or issues with the product. We will not be able to replace, exchange or issue a credit or refund for any product that has been dispatched for more than 30 days. Please note that shipping charges will apply to send the replacement item.

Please check your order on screen at the checkout stage and the confirmation email as we cannot refund products which have been embroidered with misspellings or incorrect details such as names or dates.

Due to the nature of personalised products we cannot accept customer cancellations to orders as they are customised to your specifications.

REFUND POLICY

You can find the refund information in our Refund Policy section of the website.

PROMOTIONAL CODES

Promotional codes provided to you by tinybabies.com.sg will be subject to the value, exclusions and limitations, and may be valid for limited periods. To qualify for the offer, the order must be placed before the advertised expiration date.

Your use of any Promotional Code on the Website is subject to Tiny Babies’ standard terms and conditions and privacy policy. Offers can only be used on full priced products and cannot be used in conjunction with any other offer.

Our promotional offers are only valid on Tiny Babies website.

Redeem process:

• Type the Promotional Code into the promotional code field in the check-out section of the Site.

• Click the validate button and the relevant discount will be automatically deducted from the final price of your qualifying purchase.

• If you fail to enter the Promotional Code at the time of purchase as specified above, your purchase will not be eligible for the discount.

• Discounts may not be claimed after you have confirmed your purchase on the Site.

Please note that you may not redeem or exchange the Promotional Code or applicable discount for cash. You may not use or combine the Promotional Code with any other promotions unless permitted.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Singapore.

CONTACT INFORMATION

Tiny Babies is a Singapore registered business, located at 317C Anchorvale Rd, Singapore 543317. Registration Business Number 53316186W.

PRIVACY POLICY

At Tiny Babies, we understand that your personal details are private and confidential and we respect that. Your contact information, including your email address, telephone number or anything else we request of you, will not be disclosed, shared, transferred, sold or rented to any third party without your prior consent, unless absolutely necessary in compliance with the applicable laws or in legal proceedings.

The information we collect is used to fill orders, to contact you if we have questions, and to send you email with updates, periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

If you don’t wish to receive any emails from us, please email at help@tinybabies.com.sg with “unsubscribe” in the title and we will remove your email address from our emailing list.

To ensure the highest possible level of security, your personal information including credit card data is transmitted using PayPal. All your credit card details are kept secure and private by PayPal and will not be revealed to us at any point.

COPYRIGHT & WEBSITE CONTENT

This website, including all images, logos, designs and text is copyrighted and protected by Tiny Babies. It is prohibited for anyone to copy, reproduce or use any images, logos, designs or text without the prior permission of Tiny Babies.

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to transmit or send unsolicited commercial communications and for any purposes related to marketing without Tiny Babies’s express written consent.

If you have any questions relating to our Terms and Conditions please contact our Customer Service team using our online form or help@tinybabies.com.sg