How to order with us
An order is placed only after you checkout and successfully make payment for your purchases. Upon successful submission of your online order, you will receive a confirmation email with your order reference number and order details.
You will also receive a Transaction Confirmation email from Paypal when your credit card has been charged (if you choose this payment option).
Once your order has been verified, processed and shipped, you will receive another email with further details. All products remain the ownership of Tiny Babies until full payment is received.
Can’t find the size you are looking for or item is out of stock?
We take pre-orders and in most cases we will be able to deliver to you within 10-30 business days (subject to product availability).
Change of the order or cancellation
Once the order is confirmed and shipped to you, Tiny Babies does not entertain any cancellations. However, you can change or cancel your order if product(s) have not been shipped yet. Please e-mail us your request and we will get back to you as soon as we can.
What’s more, if an order is cancelled due to the unavailability of products or our inability to deliver the products within the agreed time frame, the full amount paid will be refunded.
The process of ordering
There are few steps to order the product(s):
- Select the desire item(s) from the top menu bar on “Homepage” section of the website. Choose size and/or colour and quantity.
- Add to cart and select “Continue shopping” or “Proceed to checkout”
You can always review your cart in the right corner of the top menu. If the item(s) is out of stock, don’t worry, you can add it to your “wishlist” and contact us at firstname.lastname@example.org to check of the next stock arrival.
- Proceed to purchase/sign in
Once your order is finalized, please register (if you are a first time customer) or log in (if you are a repeat customer) to complete your order.
- The confirmation of your order
Review your order carefully and choose shipping and payment options. You can add “coupon” to enjoy further discount(s).
- The completion of the requested order(s)
You will receive an email with order details and the note that “the order is being processed”. After the items have been shipped, you will receive another email with a note that “your items have been shipped”. If you have chosen a delivery option which has a tracking number, it will be also be mentioned in this e-mail.
Note: For International orders, please contact us at email@example.com for further details if your country is not on our shipment list during checkout.